Professional Meeting Management That Works

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Privacy Policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Information We Collect

We collect information you provide directly to us, including:

• Personal identification information (name, email address, phone number)
• Company information and meeting requirements
• Meeting recordings and transcripts (with explicit consent)
• Communication records and service feedback

2. How We Use Your Information

We use collected information to:

• Provide professional meeting management services
• Communicate about services and account updates
• Improve our service quality and user experience
• Comply with legal obligations and regulatory requirements

3. Data Protection and Security

We implement enterprise-grade security measures including:

• End-to-end encryption for all communications
• Secure cloud storage with regular backups
• Access controls and audit logs
• Regular security assessments and updates

4. Data Sharing and Disclosure

We do not sell, trade, or share your personal information except:

• With your explicit written consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With trusted service providers under strict confidentiality agreements

5. Your Rights

You have the right to:

• Access, update, or delete your personal information
• Withdraw consent for data processing
• Request data portability
• File complaints with supervisory authorities

6. Contact Information

For privacy-related inquiries, contact us at:

Email: [email protected]
Phone: +1 (312) 555-0187
Address: 875 Michigan Avenue, Suite 3200, Chicago, IL 60611, USA

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Terms of Service

Effective Date: January 1, 2024

Last Updated: January 1, 2024

1. Service Agreement

By using ManageMinutes Pro services, you agree to these terms and conditions. Our services include professional meeting transcription, minute-taking, and follow-up management.

2. Service Scope

Our services include:

• Real-time meeting transcription and documentation
• Professional meeting minutes within 4 hours
• Action item tracking and follow-up management
• Secure cloud storage and access to meeting records

3. Client Responsibilities

Clients agree to:

• Provide clear meeting access and technical requirements
• Obtain necessary consents for recording and transcription
• Review and approve meeting minutes within 48 hours
• Maintain confidentiality of our proprietary methods

4. Confidentiality and Security

We maintain strict confidentiality of all meeting content and implement enterprise-grade security measures. All team members sign comprehensive non-disclosure agreements.

5. Service Guarantees

We guarantee:

• 99.5% transcription accuracy
• Meeting minutes delivered within 4 hours
• 24/7 technical support for active clients
• 30-day money-back satisfaction guarantee

6. Limitation of Liability

Our liability is limited to the cost of services provided. We are not responsible for technical failures beyond our control or damages resulting from client misuse of our services.

7. Contact for Terms

For questions about these terms:

Email: [email protected]
Phone: +1 (312) 555-0187

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GDPR Compliance

Effective Date: January 1, 2024

1. Legal Basis for Processing

We process personal data based on:

• Consent: For marketing communications and service improvements
• Contract: For service delivery and customer support
• Legitimate Interest: For security and fraud prevention
• Legal Obligation: For compliance with applicable laws

2. Data Subject Rights

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Limit processing of your personal data
• Portability: Transfer your data to another service
• Objection: Object to processing based on legitimate interests

3. Data Retention

We retain personal data for:

• Active service period plus 7 years for business records
• Marketing data until consent is withdrawn
• Security logs for 2 years maximum
• Legal compliance requirements as applicable

4. International Data Transfers

We ensure adequate protection for data transfers outside the EU through:

• Standard Contractual Clauses (SCCs)
• Adequacy decisions where available
• Additional safeguards and security measures

5. Data Protection Officer

Our Data Protection Officer can be contacted at:

Email: [email protected]
Phone: +1 (312) 555-0187
Address: 875 Michigan Avenue, Suite 3200, Chicago, IL 60611, USA

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not complied with GDPR requirements.

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DMCA Policy

Effective Date: January 1, 2024

1. Copyright Policy

ManageMinutes Pro respects intellectual property rights and expects users to do the same. We respond to valid DMCA takedown notices and may terminate accounts of repeat infringers.

2. Filing a DMCA Notice

To file a valid DMCA takedown notice, include:

• Physical or electronic signature of copyright owner
• Identification of copyrighted work claimed to be infringed
• Location of allegedly infringing material
• Contact information (address, phone, email)
• Good faith belief statement that use is not authorized
• Statement of accuracy and authority to act

3. Counter-Notification

If you believe content was wrongly removed, you may file a counter-notification including:

• Physical or electronic signature
• Identification of removed content and location
• Good faith belief statement
• Consent to federal court jurisdiction
• Contact information

4. Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
ManageMinutes Pro
875 Michigan Avenue, Suite 3200
Chicago, IL 60611, USA
Email: [email protected]
Phone: +1 (312) 555-0187

5. Repeat Infringer Policy

We may terminate accounts of users who are repeat copyright infringers in accordance with applicable law and our terms of service.

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Cookie Policy

Effective Date: January 1, 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service and understand how you use our site.

2. Types of Cookies We Use

Essential Cookies: Required for basic website functionality

• Session management and user authentication
• Security and fraud prevention
• Form submissions and user preferences

Analytics Cookies: Help us understand site usage (with consent)

• Page views and user interactions
• Performance monitoring and improvements
• Conversion tracking and optimization

Marketing Cookies: For relevant advertising (with consent)

• Personalized content and offers
• Social media integration
• Campaign effectiveness measurement

3. Managing Cookies

You can control cookies through:

• Our cookie consent banner
• Browser settings and preferences
• Third-party opt-out tools
• Contacting us directly for assistance

4. Third-Party Cookies

We may use third-party services that place cookies, including:

• Google Analytics for website analytics
• Social media platforms for integration
• Customer service and support tools

5. Contact About Cookies

For cookie-related questions:

Email: [email protected]
Phone: +1 (312) 555-0187